MSP IT Engineer: Cloud, Security & Onsite Growth

ALC Tech Solutions

Salisbury (MA)

On-site

USD 80,000 - 95,000

Full time

14 days+
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Benefits offered by this job

Quarterly profit-sharing
Medical insurance
18 days PTO
Ongoing training support

Job summary

ALC Tech Solutions is seeking an experienced IT professional for a full-time role in Salisbury, MA. This position involves providing advanced technical support across various client environments, focusing on Microsoft 365 and networking.

Successful candidates will have strong troubleshooting skills and a mindset of ownership and continuous improvement. The role offers an impressive compensation package, including salary, profit-sharing, and ample PTO, alongside opportunities for training and

Qualifications

  • 3+ years of experience in MSP, systems administration, or business IT environment.
  • Strong troubleshooting skills with Windows 10 and 11 and Microsoft 365.
  • Knowledge of core infrastructure technologies like Active Directory, DNS, and DHCP.

Responsibilities

  • Resolve complex technical issues across multiple client environments.
  • Administer Microsoft 365 environments including security settings.
  • Monitor and respond to system alerts to ensure system availability.
  • Troubleshoot various connectivity issues across differing networks.
  • Support data protection and disaster recovery solutions.

Skills

Troubleshooting Windows 10/11
Microsoft 365 Administration
Networking Knowledge
Customer Service Skills

Tools

Microsoft 365
Windows Server
RMM Tools

Job description

ALC Tech Solutions is seeking an experienced IT professional for a full-time role in Salisbury, MA. This position involves providing advanced technical support across various client environments, focusing on Microsoft 365 and networking.

Successful candidates will have strong troubleshooting skills and a mindset of ownership and continuous improvement. The role offers an impressive compensation package, including salary, profit-sharing, and ample PTO, alongside opportunities for training and

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