MSP Engineer

Aktion; Charlotte (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401k plan with employer match

Competitive salary

Travel opportunities

Job summary

Aktion Associates is seeking a Field Network Engineer to architect, monitor, and maintain client network, cloud, and server infrastructure as part of a highly skilled team. You will act as a Technology Advisor, helping clients adopt and optimize the latest cybersecurity and cloud technologies.

Responsibilities include delivering advanced Microsoft 365 engineering, migrations, and security initiatives, while balancing multiple client requests.

Qualifications

• 5-7 years of field network/managed services experience.
• Strong network, firewall, switches, and wireless skills with vendors.
• Cybersecurity platforms experience (SentinelOne, ThreatLocker, Duo).
• Experience with M365 security, licensing, migrations, and user adoption.

Responsibilities

• Architect, monitor, and maintain client networks, cloud, and server infrastructure.
• Provide technology advisory services to improve client environments with cybersecurity and cloud solutions.
• Deliver advanced Microsoft 365 engineering and consulting across multiple client environments.

Skills

Network fundamentals

SonicWall

Meraki

Microsoft 365

Security solutions

Tools

Sage 300 CRE

Linux

SAN storage

Duo

ThreatLocker

SentinelOne

Job description

Aktion Associates is a North American ERP software reseller in the top 20 of the VAR 100 reseller market and top workplaces in 2026. We have a high-growth technical environment with a workforce of over 300 professionals. The workforce is highly skilled and consists of application consultants, software engineers, and networking engineers located throughout the U.S and Canada.

Role and Responsibilities

• Work as a Field Network Engineer who has some experience working with a Managed Service Provider, architecting, monitoring, and maintaining client technology network, cloud, and server infrastructure.
• Serve as a Technology Advisor, meeting frequently to discuss opportunities to improve the client’s environment with the latest technology, including CyberSecurity and cloud-based solutions to support customer goals.
• Provide advanced Microsoft 365 engineering and consulting services across multiple client environments, including architecture, migrations, troubleshooting, security hardening, licensing, and user adoption initiatives.
• Balance multiple customers’ requests, smalle r projects, and necessary meetings while meeting customer satisfaction expectations.
• Flexibility for working after business hours and weekendsis required at times.

Education, Experience and Skills

• Minimum of 5-7 years’ experience working with customer support in the field of computer systems, servers, and networking in a Managed Services or similar computer consulting field.
• Candidates should have strong skills in the following: Network skill sets, configuring maintaining, and other vendors (i.e., SonicWall, Meraki) firewalls, switches, and wireless access points. Microsoft M365 range of products focusing on messaging and security solutions. Current certifications in any of these technologies will be highly considered.
• Required proficiency with cybersecurity platforms such as SentinelOne, ThreatLocker, Duo, or comparable enterprise security solutions.
• Experience with Sage 300 CRE would be very helpful but not required for this role.
• Other skills such asSAGE 300 & 100, Linux,SAN Storage, Mobile deployments, FACTS, and Disaster Recovery would-be a plus but not required.
• Willing to travel locally 1-2 days a week may be required but the ability to work and solve most technical issues through remote support is a must.

Location

• In office
• Travel up to 20-30%.

This position offers a competitive salary, additional incentive, with the potential for performance-based bonus.

Aktion Associates offers a comprehensive benefits plan including an employer matching 401k plan.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact HR [e-mail] let us know the nature of your request and your contact information.

Aktion Associates Inc. participates in E-Verify, a system that verifies the employment eligibility of all new hires in the United States. By applying for this position, you acknowledge that you may be required to provide documents confirming your eligibility to work in the U.S.

Aktion Associates is an Equal Opportunity Employer. Please visit www.aktion.com for more information about Aktion Associates.