Motorsports Technical Advisor - Field Diagnostics

yamahaexternalcareersite; Marietta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) and Profit Sharing

Medical, Dental, Vision

Life and AD&D Insurance

Wellness Program

Short-Term Disability Coverage

Job summary

Yamaha Motor Corporation, USA is seeking a Motorsports Technical Advisor to join the Motorsports team in Marietta, GA. The role provides technical support to Yamaha dealers and customers for Motorsports products, diagnosing and resolving issues to ensure satisfaction.

You will collaborate across departments, review warranty claims, and travel as needed to assist dealers and customers. Candidates should have 5+ years as a powersports technician, strong diagnostic skills, and proficient Microsoft

Qualifications

• Technical school certification or equivalent combination of education and experience.
• 5+ years as a powersports technician with formal service training.
• Strong diagnostic and troubleshooting skills.
• Excellent customer service and interpersonal skills.
• Strong written and verbal communication with attention to detail.
• Ability to travel as required to support dealers and customers.
• Experience with motorcycles, ATVs, and related recreational vehicles preferred.

Responsibilities

• Provide technical support to Yamaha dealers and customers for Motorsports products.
• Diagnose issues, guide repairs, and ensure timely resolution.
• Provide diagnostic support via phone, email, and dealer portal.
• Collaborate with Service, Parts, Sales, and Engineering teams.
• Review warranty authorizations and claims in accordance with policies.
• Maintain accurate customer and dealer records in systems.
• Support quality initiatives with market reports and feedback.

Skills

Powersports technician

Technical diagnostic

Customer service

Communication skills

Microsoft Office

Travel ability

Motorcycle/ATV knowledge

Dealer management systems

Education

Technical school certification

Tools

Diagnostic software

Dealer management systems

Job description

Yamaha Motor Corporation, USA is seeking a Motorsports Technical Advisor to join the Motorsports team in Marietta, GA. The role provides technical support to Yamaha dealers and customers for Motorsports products, diagnosing and resolving issues to ensure satisfaction.

You will collaborate across departments, review warranty claims, and travel as needed to assist dealers and customers. Candidates should have 5+ years as a powersports technician, strong diagnostic skills, and proficient Microsoft