Mortgage Servicing & Escrow Specialist

Columbia Banking System; Hillsboro (OR); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) with company match

Paid time off

Job summary

Columbia Bank is seeking a Mortgage Loan Servicing professional to manage key servicing duties for a diverse loan portfolio in Hillsboro, OR. You will handle payoff processing, boarding, billing, escrow and investor reporting while ensuring accuracy and compliance.

The role requires knowledge of mortgage documents, investor policies, and ability to work independently within tight deadlines. Onsite work is required with opportunities to collaborate in cross-functional teams.

Qualifications

• Knowledge of mortgage loan servicing processes and investor requirements.
• Strong mathematical, analytical, and problem solving abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Handle mortgage loan servicing tasks including payoff processing, boarding, billing, reconveyances, payments and error resolutions.
• Perform escrow servicing activities such as annual analysis, tax and insurance payments, PMI reviews, flood monitoring.
• Assist with servicing transfers, repurchases and other investor tasks.
• Maintain regulatory compliance with Bank Secrecy Act, Regulation E/CC and related policies.
• Provide excellent customer service and assist with escalated issues.

Skills

Mortgage servicing

Analytical skills

Multi-tasking

Customer service

Education

HS Diploma/GED

Tools

Loan servicing systems

Excel

Word

Job description

Columbia Bank is seeking a Mortgage Loan Servicing professional to manage key servicing duties for a diverse loan portfolio in Hillsboro, OR. You will handle payoff processing, boarding, billing, escrow and investor reporting while ensuring accuracy and compliance.

The role requires knowledge of mortgage documents, investor policies, and ability to work independently within tight deadlines. Onsite work is required with opportunities to collaborate in cross-functional teams.