Morning Member Services Associate | Flexible Schedule

ComForCare Home Care (Raleigh, NC); Saint Paul (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Planet Fitness - PF Baseline Fitness in Saint Paul, MN seeks a Customer Service Representative to greet members, answer questions, and guide tours and sign-ups. You will support a positive member experience and handle front desk tasks with professionalism.

Responsibilities include assisting with check-ins, cancellations, and amenity usage, while maintaining cleanliness and a welcoming atmosphere for guests and members alike.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks including answering phone calls and assisting with questions.
• Take information calls and tours.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member accounts.
• Facilitate member services issues and forward to the Club Manager as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Customer service

Computer proficiency

Honesty and work ethic

Job description

Planet Fitness - PF Baseline Fitness in Saint Paul, MN seeks a Customer Service Representative to greet members, answer questions, and guide tours and sign-ups. You will support a positive member experience and handle front desk tasks with professionalism.

Responsibilities include assisting with check-ins, cancellations, and amenity usage, while maintaining cleanliness and a welcoming atmosphere for guests and members alike.