Member Experience Specialist — Flexible Hours

Baseline Fitness; Mounds View (MN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Health, Dental and Vision Insurance

Job summary

Planet Fitness – PF Baseline Fitness in Minnesota is seeking a Customer Service Representative to drive new member sales and deliver an exceptional member experience through superior service.

You will greet members, handle front desk duties, answer inquiries by phone, schedule tours, and assist with sign-ups, cancellations, and account updates while maintaining a clean, welcoming club environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks and answer phone calls with a polite, friendly demeanor.
• Assist in member check-ins, sign-ups, cancellations, and updating accounts.

Skills

Honesty

Customer service

Computer basics

Job description

Planet Fitness – PF Baseline Fitness in Minnesota is seeking a Customer Service Representative to drive new member sales and deliver an exceptional member experience through superior service.

You will greet members, handle front desk duties, answer inquiries by phone, schedule tours, and assist with sign-ups, cancellations, and account updates while maintaining a clean, welcoming club environment.