Member Services & Front Desk Associate

Baseline Fitness; Minnetonka (MN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Minnetonka, MN seeks a Customer Service Representative to greet prospective members, assist at the front desk and provide a superior member experience.

Responsibilities include answering phones, giving information, helping with tours, member sign-ups, cancellations, and maintaining a clean, welcoming club.

This full/part-time role offers a $15.00 hourly wage and benefits listed in the posting.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet potential members and provide a great customer experience.
• Answer front desk questions and assist with inquiries.
• Assist in member check-ins, sign-ups, cancellations, and account updates.
• Facilitate member services issues and forward to supervisor as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Honesty

Customer service

Computer literacy

Job description

Planet Fitness - PF Baseline Fitness in Minnetonka, MN seeks a Customer Service Representative to greet prospective members, assist at the front desk and provide a superior member experience.

Responsibilities include answering phones, giving information, helping with tours, member sign-ups, cancellations, and maintaining a clean, welcoming club.

This full/part-time role offers a $15.00 hourly wage and benefits listed in the posting.