Night Front Desk & Member Services Associate

Planet Fitness - Baseline Fitness; West Saint Paul (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Planet Fitness - Baseline Fitness in West St Paul, MN, is seeking staff for front desk and member services. This role focuses on new member sign-ups, tours, and delivering an outstanding member experience during the night shift.

Responsibilities include greeting potential members, handling front desk tasks, assisting with account updates, and maintaining a clean club environment. Strong customer service and basic computer skills are required.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members, delivering a great customer experience.
• Manage front desk tasks: check-ins, signups, tours, and member account updates.
• Resolve member services questions and escalate to Club Manager as needed.
• Maintain club cleanliness and organization.

Skills

Customer service

Basic computer skills

Job description

Planet Fitness - Baseline Fitness in West St Paul, MN, is seeking staff for front desk and member services. This role focuses on new member sign-ups, tours, and delivering an outstanding member experience during the night shift.

Responsibilities include greeting potential members, handling front desk tasks, assisting with account updates, and maintaining a clean club environment. Strong customer service and basic computer skills are required.