Member Services & Front Desk Specialist

Planet Fitness; Coon Rapids (MN); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Minnesota seeks a Customer Service Representative Opener (Wednesday and Friday) to welcome members, handle front desk duties, and drive a positive, membership-focused experience.

You will greet guests, answer calls, assist with sign-ups and cancellations, support member services, and help keep the club tidy. Reliable, friendly communication and basic computer skills are essential.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members and provide a great customer experience.
• Handle front desk tasks including answering phone calls, taking info calls and tours, assisting with sign-ups, cancellations and updating member accounts.
• Facilitate member services issues and forward to supervisor as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer service

Communication

Listening

Problem solving

Diplomacy

Job description

Planet Fitness - PF Baseline Fitness in Minnesota seeks a Customer Service Representative Opener (Wednesday and Friday) to welcome members, handle front desk duties, and drive a positive, membership-focused experience.

You will greet guests, answer calls, assist with sign-ups and cancellations, support member services, and help keep the club tidy. Reliable, friendly communication and basic computer skills are essential.