Mobility Rental Specialist — Lyft/Uber Driver Support & Sales

Hertz; Salt Lake City (UT); On-site; USD 22,000 - 30,000; Full time

Job summary

Hertz in Salt Lake City is seeking a Mobility Specialist to act as a brand ambassador for Lyft/Uber drivers, delivering a fast, easy, and valued rental car experience. You will assist with reservations, vehicle prep, and handle post-rental inquiries to ensure smooth billing and service.

The role requires strong customer service, clear communication, and the ability to work in a fast-paced setting, including weekends and holidays as needed. Training is provided for the Hertz/Lyft/Uber program.

Qualifications

• Previous customer service experience is preferred.
• Ability to communicate clearly and professionally.
• Willingness to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Ensure optimal operational efficacies to provide customers the best rental car experience.
• Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles.
• Assist customers with post rental inquiries involving the rental and billing process.
• Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program and related topics.
• Maximize revenue opportunities by engaging customers after inquiries and addressing objections.

Skills

Customer service

Communication

Teamwork

Sales skills

Time management

Problem solving

Adaptability

Job description

Hertz in Salt Lake City is seeking a Mobility Specialist to act as a brand ambassador for Lyft/Uber drivers, delivering a fast, easy, and valued rental car experience. You will assist with reservations, vehicle prep, and handle post-rental inquiries to ensure smooth billing and service.

The role requires strong customer service, clear communication, and the ability to work in a fast-paced setting, including weekends and holidays as needed. Training is provided for the Hertz/Lyft/Uber program.