Mobility Specialist: Driver Rentals & Fast Service

Hertz; Weymouth (MA); On-site; USD 22,000 - 29,000; Full time

Job summary

The Hertz Corporation is seeking a Mobility Specialist to support Lyft/Uber drivers with seamless rental car access in Weymouth, MA. You will be a brand ambassador, guiding customers through the rental experience and ensuring rapid, friendly service.

Responsibilities include processing reservations, rentals, and inquiries while maintaining high standards of professionalism and vehicle readiness in a fast-paced environment. Valid driver’s license required.

Qualifications

• Customer service experience required.
• Strong time management and organizational skills.
• Computer literate and detail oriented.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Provide rental car reservations and processing, ensure clean and safe vehicles for customers.
• Answer inquiries about the Hertz/Lyft/Uber Rental Car Program and related policies.
• Assist customers with post-rental questions and billing considerations.
• Maximize revenue opportunities by suggesting additional services and upsells.
• Maintain vehicle readiness for customer pickup, including inspection and fueling checks.

Skills

Customer service

Communication

Time management

Teamwork

Professionalism

Sales ability

Job description

The Hertz Corporation is seeking a Mobility Specialist to support Lyft/Uber drivers with seamless rental car access in Weymouth, MA. You will be a brand ambassador, guiding customers through the rental experience and ensuring rapid, friendly service.

Responsibilities include processing reservations, rentals, and inquiries while maintaining high standards of professionalism and vehicle readiness in a fast-paced environment. Valid driver’s license required.