Mobility & Rental Concierge for Lyft/Uber Drivers

Hertz; San Francisco (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Bonus up to $2400 annually

Overtime pay

Holiday pay

Sick pay up to 40 hours

Paid time off/vacation/holidays

HertzBenefits program

Medical, Dental & Vision

401(k) employer matching

Parental leave

Employee assistance program

Educational reimbursement

Discounts

Job summary

Hertz Local Edition in San Francisco seeks a Sales and Service Specialist to act as a brand ambassador, delivering fast, easy, and valued rental experiences to Lyft and Uber drivers. You’ll handle reservations, processing rentals, and ensuring clean, safe vehicles for customers.

Responsibilities include answering program inquiries, assisting with post-rental questions, and identifying opportunities to maximize revenue while maintaining high customer service standards.

Qualifications

• Ability to work in a fast-paced environment with multiple tasks.
• Professionalism, enthusiasm, and outstanding communication skills.
• Customer service experience.
• Strong time management and organizational skills.
• Computer literate with attention to detail.

Responsibilities

• Create rental reservations, process rentals and ensure clean, safe vehicles.
• Assist customers with post-rental inquiries related to rentals and billing.
• Answer phone inquiries about the Hertz/Lyft/Uber program and requirements.
• Maximize revenue by proactively addressing customer needs and objections.

Skills

Customer service

Communication skills

Time management

Organizational skills

Teamwork

English fluency

Job description

Hertz Local Edition in San Francisco seeks a Sales and Service Specialist to act as a brand ambassador, delivering fast, easy, and valued rental experiences to Lyft and Uber drivers. You’ll handle reservations, processing rentals, and ensuring clean, safe vehicles for customers.

Responsibilities include answering program inquiries, assisting with post-rental questions, and identifying opportunities to maximize revenue while maintaining high customer service standards.