Mobile Tech & Service Specialist - Retail & Demos

T-Mobile; Florida; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to engage customers and deliver personalized technology and service solutions in a fast-paced retail setting. You’ll use digital tools to illustrate network coverage and benefits while building lasting relationships with customers.

Role emphasizes sales proficiency, training completion, and teamwork. Base pay is competitive, with additional training pay, incentives, stock grants, and comprehensive benefits for eligible employees.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a Retail environment preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Use digital tools to demonstrate network coverage and service benefits.
• Complete required training to learn products, services, and processes for effective support.
• Engage customers by exploring needs and providing hands-on demonstrations.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Age 18+

Work Authorization

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to engage customers and deliver personalized technology and service solutions in a fast-paced retail setting. You’ll use digital tools to illustrate network coverage and benefits while building lasting relationships with customers.

Role emphasizes sales proficiency, training completion, and teamwork. Base pay is competitive, with additional training pay, incentives, stock grants, and comprehensive benefits for eligible employees.