Mobile Tech Sales Associate - Demos & Growth

T-MOBILE USA, Inc.; Honolulu (HI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Parental leave

Family benefits

Mobile service & home internetDiscount

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey to achieve high satisfaction. The role requires strong customer service skills, the ability to use digital tools, and the willingness to learn about wireless products and plans.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Take on other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey to achieve high satisfaction. The role requires strong customer service skills, the ability to use digital tools, and the willingness to learn about wireless products and plans.