Mobile Tech & Service Specialist

T-MOBILE USA, Inc.; Burbank (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Medical, dental and vision insurance

401(k)

Job summary

T-Mobile USA, Inc. is hiring for a mobile associate role within our retail operations. You will engage customers, demonstrate network coverage, and tailor technology and service solutions to individual needs.

In this role you will build customer relationships, complete training, and contribute to a seamless shopping experience. Competitive hourly pay, ongoing training pay, and access to company benefits await. Grow with a company that values its people and investors alike.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a mobile associate role within our retail operations. You will engage customers, demonstrate network coverage, and tailor technology and service solutions to individual needs.

In this role you will build customer relationships, complete training, and contribute to a seamless shopping experience. Competitive hourly pay, ongoing training pay, and access to company benefits await. Grow with a company that values its people and investors alike.