Mobile Tech & Service Specialist

tmobile; Tustin (CA); On-site; USD 55,104,000 - 59,237,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Job summary

At T-Mobile, we invest in you and offer a Total Rewards package including base pay, stock grants, 401(k), and more. This role supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

Key duties include delivering personalized solutions, showcasing network coverage, completing required training, and helping customers through hands-on demonstrations. 18+ and legal work eligibility required.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.

Education

High School Diploma/GED

Job description

At T-Mobile, we invest in you and offer a Total Rewards package including base pay, stock grants, 401(k), and more. This role supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

Key duties include delivering personalized solutions, showcasing network coverage, completing required training, and helping customers through hands-on demonstrations. 18+ and legal work eligibility required.