Mobile Tech Sales Specialist

T-Mobile US Inc.; Kinston (NC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Up to 12 paid holidays

Paid parental and family leave

Medical, dental and vision insurance

Flexible spending account

Stock grants

Discounts on mobile service and home |

Job summary

At T-Mobile, we invest in YOU and offer a Total Rewards package, including base salary, annual stock grant, 401(k) and employee stock purchase plan. This role supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and foster strong customer relationships to drive satisfaction and growth in a dynamic team setting.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Strong communication, problem-solving and customer service skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

At T-Mobile, we invest in YOU and offer a Total Rewards package, including base salary, annual stock grant, 401(k) and employee stock purchase plan. This role supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and foster strong customer relationships to drive satisfaction and growth in a dynamic team setting.