Mobile Tech & Service Specialist

T-Mobile; Saint George (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k) plan

Paid time off

Medical insurance

Dental and vision

Job summary

T-Mobile in the United States is seeking a Mobile Associate to engage customers and support their technology and service needs in a fast-paced retail setting.

You will develop proficiency in customer service and sales, use digital tools to demonstrate coverage and benefits, and complete training to deepen product knowledge. The role offers competitive pay, training pay, and a path to advanced opportunities including stock grants and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Strong communication and problem solving skills are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Handle additional duties and projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile in the United States is seeking a Mobile Associate to engage customers and support their technology and service needs in a fast-paced retail setting.

You will develop proficiency in customer service and sales, use digital tools to demonstrate coverage and benefits, and complete training to deepen product knowledge. The role offers competitive pay, training pay, and a path to advanced opportunities including stock grants and a comprehensive benefits package.