Mobile Tech & Service Sales Specialist

T-MOBILE USA, Inc.; Ballenger Creek (MD); Presencial; USD 22.000 - 32.000; Tempo integral

Benefícios oferecidos por esta vaga

Health benefits

Stock grants

Paid time off

Resumo da vaga

T-Mobile USA, Inc. is hiring for a Mobile Associate in a fast-paced retail setting. You will engage customers, demonstrate technology solutions, and guide shoppers through their journey with strong product knowledge and digital tools.

The role emphasizes communication, problem solving, and teamwork as you support service plan recommendations and a high-quality customer experience across channels. Training and growth opportunities are available for career advancement.

Qualificações

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Conhecimentos

Customer Service

Sales

Communication

Customer Problem Solving

Engaging People

Multitasking

Teamwork

Formação

High School Diploma/GED

Descrição da vaga

T-Mobile USA, Inc. is hiring for a Mobile Associate in a fast-paced retail setting. You will engage customers, demonstrate technology solutions, and guide shoppers through their journey with strong product knowledge and digital tools.

The role emphasizes communication, problem solving, and teamwork as you support service plan recommendations and a high-quality customer experience across channels. Training and growth opportunities are available for career advancement.