Mobile Tech & Service Specialist

T-Mobile; Poteau (OK); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) and stock grants

Employee stock purchase plan

Paid time off and holidays

Tuition assistance and coaching

Job summary

At T-Mobile, we offer a competitive base salary and a comprehensive Total Rewards package, including stock grants and a 401(k). This role supports retail operations by helping customers with technology and service decisions in a fast-paced environment.

You will develop product knowledge, use digital tools, and train to grow your skills while delivering an exceptional customer experience. Travel is minimal; position is on-site in a retail setting.

Qualifications

• High School Diploma or GED is required.
• Six months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age 18+

Authorized to work in US

Education

High School Diploma/GED

Job description

At T-Mobile, we offer a competitive base salary and a comprehensive Total Rewards package, including stock grants and a 401(k). This role supports retail operations by helping customers with technology and service decisions in a fast-paced environment.

You will develop product knowledge, use digital tools, and train to grow your skills while delivering an exceptional customer experience. Travel is minimal; position is on-site in a retail setting.