Mobile Retail Sales Specialist

T-Mobile; North Carolina; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off

Job summary

T-Mobile offers a robust Total Rewards package with base salary, stock grants, and a range of benefits designed to support employees. The role focuses on helping customers with technology and service needs in a fast-paced retail setting, building product knowledge and using digital tools to demonstrate plans and features.

As you grow in this role, training leads to advance and opportunities such as stock grants and tuition assistance may become available.

Qualifications

• Requires High School Diploma or GED.
• Six months of customer service or sales experience preferred in a retail environment.
• Legal authorization to work in the United States and minimum 18 years of age.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile offers a robust Total Rewards package with base salary, stock grants, and a range of benefits designed to support employees. The role focuses on helping customers with technology and service needs in a fast-paced retail setting, building product knowledge and using digital tools to demonstrate plans and features.

As you grow in this role, training leads to advance and opportunities such as stock grants and tuition assistance may become available.