Retail Mobile Tech Sales Associate

T-MOBILE USA, Inc.; Liberal (KS); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Health, dental, vision insurance

Job summary

At T-Mobile, we offer a competitive base salary plus a broad Total Rewards package including stock grants, stock purchase plan, and a robust 401(k). This retail role supports customers in a fast-paced store setting, building product knowledge and guiding customers through technology and service choices.

Training is provided to enhance digital tool usage and service-plan recommendations. You will contribute to customer satisfaction, loyalty, and sales performance while growing your skills in a

Qualifications

• High School Diploma or GED is required.
• 6 months customer service or sales experience in retail is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

6 months customer service/sales experience (Retail)

Job description

At T-Mobile, we offer a competitive base salary plus a broad Total Rewards package including stock grants, stock purchase plan, and a robust 401(k). This retail role supports customers in a fast-paced store setting, building product knowledge and guiding customers through technology and service choices.

Training is provided to enhance digital tool usage and service-plan recommendations. You will contribute to customer satisfaction, loyalty, and sales performance while growing your skills in a