Mobile Tech & Service Specialist

T-Mobile US Inc.; Moline (IL); In loco; USD 28.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock Grant

Employee Stock Purchase Plan

401(k)

Paid Time Off

Paid Holidays

Employee Discounts

Descrizione del lavoro

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers and recommend technology and service plans in a fast-paced retail setting. You will build product knowledge and use digital tools to demonstrate features, while delivering a high level of customer satisfaction.

Role requires strong communication, problem solving, and teamwork. Training is provided, with a path to advance within the company and access to comprehensive benefits and stock programs.

Competenze

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Conoscenze

Customer Service

Sales

Communication

Teamwork Orientation

Multitasking

Problem Solving

Change Agility

Engaging People

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers and recommend technology and service plans in a fast-paced retail setting. You will build product knowledge and use digital tools to demonstrate features, while delivering a high level of customer satisfaction.

Role requires strong communication, problem solving, and teamwork. Training is provided, with a path to advance within the company and access to comprehensive benefits and stock programs.