Mobile Tech & Service Specialist

T-Mobile; Ewa Beach (HI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k)

Stock grants

Paid time off

Holiday pay

Job summary

T-Mobile is seeking a Retail Associate in Hawaii to engage customers, demonstrate technology and service options, and guide shoppers through their purchases. The role emphasizes developing product knowledge, customer interaction skills, and proficiency with digital tools to improve the shopping experience.

The position offers an opportunity for on-the-job training, with competitive hourly pay and a strong benefits package.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age requirement

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Retail Associate in Hawaii to engage customers, demonstrate technology and service options, and guide shoppers through their purchases. The role emphasizes developing product knowledge, customer interaction skills, and proficiency with digital tools to improve the shopping experience.

The position offers an opportunity for on-the-job training, with competitive hourly pay and a strong benefits package.