Mobile Tech & Service Specialist

T-Mobile US Inc.

Brownsville (TX)

In loco

USD 25.000 - 28.000

Tempo pieno

5 ore fa

Candidati tra i primi

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Vantaggi offerti da questo lavoro

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Discounts on mobile services

Descrizione del lavoro

T-Mobile is hiring for a Mobile Associate to support retail operations by engaging customers and facilitating technology and service needs in a fast-paced environment. The role emphasizes customer service excellence, hands-on product demonstrations, and the use of digital tools to showcase network coverage and benefits.

Training is provided to build product knowledge and support team initiatives, with a clear path to a senior role based on performance.

Competenze

High School Diploma/GED is required.
6 months of customer service and/or sales experience in a retail environment is preferred.

Mansioni

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
Also responsible for other duties/projects as assigned by business management as needed.