Mobile Tech & Customer Service Specialist

T-Mobile US Inc.; Spartanburg (SC); Presencial; USD 25 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Resumo da oferta

T-Mobile is seeking a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Expect on-the-job training, opportunities for growth, and access to comprehensive benefits. The role emphasizes customer satisfaction, digital tool proficiency, and teamwork in a fast-paced environment.

Qualificações

• High school diploma or GED required.
• Minimum 6 months of customer service and/or sales experience in retail (preferred).

Responsabilidades

• Deliver personalized technology and service solutions through customer service and sales.
• Demonstrate network coverage and service plans using digital tools.
• Complete required training to learn retail processes, systems and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Assist with other duties/projects as assigned by management.

Conhecimentos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Descrição da oferta de emprego

T-Mobile is seeking a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Expect on-the-job training, opportunities for growth, and access to comprehensive benefits. The role emphasizes customer satisfaction, digital tool proficiency, and teamwork in a fast-paced environment.