Mobile Tech & Service Consultant — Training Pay & Stock

Milwaukee Succeeds; Fort Atkinson (WI); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grants

Paid Time Off

Stock Purchase Plan

Holiday Pay

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers in a fast-paced retail setting, helping them select technology and service solutions while building product knowledge. You will demonstrate features and guide customers through their shopping journey with friendly, solutions-focused support.

Starting pay is $18/hour plus $5 training pay, with on-the-job training in the first 90 days. Full-time status may qualify for annual incentives and a broad benefits package including medical,

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and work in a fast-paced team setting.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues to support a seamless customer experience and team initiatives.
• Utilize training and resources to support ongoing business needs.

Skills

Customer Service

Sales

Communication

Engaging People

Multitasking

Teamwork

Change Agility

Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers in a fast-paced retail setting, helping them select technology and service solutions while building product knowledge. You will demonstrate features and guide customers through their shopping journey with friendly, solutions-focused support.

Starting pay is $18/hour plus $5 training pay, with on-the-job training in the first 90 days. Full-time status may qualify for annual incentives and a broad benefits package including medical,