Mobile Tech & Sales Associate — Training Pay + Stock Benefits

T-MOBILE USA, Inc.; Monroe (WI); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Parental and family leave

Family building benefits

Tuition assistance

Short- and long-term disability

AD&D coverage

Discounts on mobile service and home인터

Job summary

T-Mobile USA, Inc. is hiring in a fast-paced retail environment to engage customers and provide personalized technology and service solutions.

You will develop proficiency in customer service and sales while using digital tools to demonstrate network coverage and benefits. The role includes on-the-job training, opportunities for advancement to Mobile Expert, and a competitive total rewards package with health benefits, 401(k), stock grants, time off, and employee discounts.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring in a fast-paced retail environment to engage customers and provide personalized technology and service solutions.

You will develop proficiency in customer service and sales while using digital tools to demonstrate network coverage and benefits. The role includes on-the-job training, opportunities for advancement to Mobile Expert, and a competitive total rewards package with health benefits, 401(k), stock grants, time off, and employee discounts.