Mobile Tech Sales Associate — Training Pay & Stock Benefits

T-Mobile; Idalou (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Purchase Plan

Stock Grant

Paid Time Off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey. The role focuses on customer interaction, digital tool usage, and service plan recommendations, with training provided to build knowledge of wireless technology and store processes.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey. The role focuses on customer interaction, digital tool usage, and service plan recommendations, with training provided to build knowledge of wireless technology and store processes.