Mobile Tech & Service Consultant

T-Mobile USA, Inc.; Church (IA); In loco; USD 27.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental and vision insurance

401(k) with company match

Employee stock grants and stock plan

Descrizione del lavoro

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will learn product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations. Training is provided, with competitive pay, onboarding incentives, and eligibility for stock grants and other benefits.

Competenze

• Change agility required.
• Strong communication skills and problem solving for customer issues.
• Customer service and sales experience preferred in retail.

Mansioni

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete training to build knowledge of retail processes and wireless tech.

Conoscenze

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will learn product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations. Training is provided, with competitive pay, onboarding incentives, and eligibility for stock grants and other benefits.