Mobile Tech & Service Sales Associate

T-Mobile US Inc.; Dothan (AL); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental & Vision

401(k)

Stock grants

Paid time off

Paid holidays

Descrizione del lavoro

T-Mobile USA, Inc. in the United States is seeking a Mobile Associate to help customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide shoppers through their buying journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations. Training is provided, with a guaranteed total compensation that includes base pay, training pay, and performance incentives, plus comprehensive

Competenze

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Ability to learn and use digital tools for product demos.

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Conoscenze

Customer service

Sales

Communication

Problem solving

Engaging People

Multitasking

Teamwork

Formazione

High School Diploma/GED (Required)

Descrizione del lavoro

T-Mobile USA, Inc. in the United States is seeking a Mobile Associate to help customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide shoppers through their buying journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations. Training is provided, with a guaranteed total compensation that includes base pay, training pay, and performance incentives, plus comprehensive