Mobile Tech & Sales Pro — Retail Champion

T-Mobile; Tucson (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile is hiring for a role that supports retail operations by engaging customers, building product knowledge, and guiding them through technology and service options. The position emphasizes customer interaction, digital tool usage, and service plan recommendations in a fast-paced shopping environment.

Ideal candidates bring customer service or sales experience, strong communication, and the ability to adapt to evolving retail processes.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience preferred in a Retail environment.
• Ability to engage customers and learn product features.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a role that supports retail operations by engaging customers, building product knowledge, and guiding them through technology and service options. The position emphasizes customer interaction, digital tool usage, and service plan recommendations in a fast-paced shopping environment.

Ideal candidates bring customer service or sales experience, strong communication, and the ability to adapt to evolving retail processes.