Mobile Retail Sales Pro — Tech Solutions & Stock Benefits

T-Mobile; Vancouver (WA); Sur place; USD 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

401(k)

Health insurance

Paid time off

Résumé du poste

T-Mobile is hiring for a role in retail operations where you engage customers, demonstrate technology solutions, and guide them through their shopping journey. You will develop product knowledge, use digital tools, and support customers to ensure a seamless experience.

The position emphasizes customer interaction, service plan recommendations, and collaboration across channels, with opportunities for training and growth within a dynamic, people-focused team.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Connaissances

Communication

Customer service

Sales

Teamwork

Multitasking

Problem solving

Change agility

Engaging people

Age 18+

Legal eligibility to work in US

Formation

High School Diploma/GED

Description du poste

T-Mobile is hiring for a role in retail operations where you engage customers, demonstrate technology solutions, and guide them through their shopping journey. You will develop product knowledge, use digital tools, and support customers to ensure a seamless experience.

The position emphasizes customer interaction, service plan recommendations, and collaboration across channels, with opportunities for training and growth within a dynamic, people-focused team.