Mobile Tech & Retail Sales Pro

T-Mobile; Colorado Springs (CO); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental/family leave

Discounts on mobile service and home I

Descrizione del lavoro

T-Mobile is hiring for a role that supports retail operations by engaging customers and guiding them through technology and service needs in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their journey, aiming for high satisfaction and loyalty.

With base pay and a comprehensive benefits package, this position offers on-the-job training, stock opportunities, and a pathway to advance to higher levels within the retail team.

Competenze

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance understanding.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Other duties/projects as assigned by management as needed.

Conoscenze

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Teamwork

Change Agility

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile is hiring for a role that supports retail operations by engaging customers and guiding them through technology and service needs in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their journey, aiming for high satisfaction and loyalty.

With base pay and a comprehensive benefits package, this position offers on-the-job training, stock opportunities, and a pathway to advance to higher levels within the retail team.