Mobile Tech Sales Pro — Elevate Customer Experience

T-Mobile; Jackson (MS); On-site; USD 28,000 - 33,000; Full time

Job summary

T-Mobile is hiring for a Mobile Associate to support retail operations in a fast-paced store environment. You will engage customers, demonstrate technology, and guide service plan recommendations to meet individual needs.

As part of the team, you’ll build product knowledge, use digital tools to showcase coverage and features, and complete training to stay current with retail processes and wireless tech. Growth opportunities and competitive benefits accompany the role.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Change Agility

Engaging People

Multitasking

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to support retail operations in a fast-paced store environment. You will engage customers, demonstrate technology, and guide service plan recommendations to meet individual needs.

As part of the team, you’ll build product knowledge, use digital tools to showcase coverage and features, and complete training to stay current with retail processes and wireless tech. Growth opportunities and competitive benefits accompany the role.