Mobile Tech Sales & Customer Experience Pro

T-Mobile; Norland (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

Flexible spending account

401(k)

Job summary

T-Mobile is seeking an associate to support retail operations, helping customers with technology and service needs in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

Expect training on retail processes and wireless technology innovations, with a strong emphasis on customer satisfaction, digital tool usage, and teamwork. Growth opportunities and benefits are offered.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage and product features using digital tools.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Problem Solving

Change Agility

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile is seeking an associate to support retail operations, helping customers with technology and service needs in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

Expect training on retail processes and wireless technology innovations, with a strong emphasis on customer satisfaction, digital tool usage, and teamwork. Growth opportunities and benefits are offered.