Mobile Expert: Tech-Savvy Retail Sales Pro

T-Mobile; Town of Venice (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Employee stock grants

Paid time off (PTO)

Paid holidays

Parental and family leave

Tuition assistance

Job summary

T-Mobile is hiring for a Mobile Associate to support retail operations and help customers with technology and service needs. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

The role emphasizes customer interaction, use of digital tools, and service plan recommendations in a fast-paced environment. Training is provided to grow skills and knowledge.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service plans.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Assist with other duties and projects as assigned.

Skills

Communication

Customer Service

Sales

Engaging People

Customer Problem Solving

Multitasking

Change Agility

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to support retail operations and help customers with technology and service needs. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

The role emphasizes customer interaction, use of digital tools, and service plan recommendations in a fast-paced environment. Training is provided to grow skills and knowledge.