Mobile Tech Sales Pro — Elevate Customer Experience

T-Mobile; Blaine (MN); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off and up to 12 paid holyd…

Job summary

T-Mobile USA, Inc. is hiring for a retail associate role focused on delivering technology and service solutions to customers. You will build product knowledge, demonstrate features, and guide customers through their shopping journey in a fast-paced environment.

The role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with success measured by customer satisfaction and product proficiency, supported by a broad benefits package.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail associate role focused on delivering technology and service solutions to customers. You will build product knowledge, demonstrate features, and guide customers through their shopping journey in a fast-paced environment.

The role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with success measured by customer satisfaction and product proficiency, supported by a broad benefits package.