Mobile Tech & Sales Pro — Stock Benefits

T-Mobile; North Adams (MA); Sur place; USD 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants & stock purchase plan

Paid time off & holidays

Tuition assistance

Résumé du poste

T-Mobile is seeking a Mobile Associate to engage customers in a fast-paced retail setting, build product knowledge, and recommend service plans and devices. You will use digital tools to explain features, assist throughout the shopping journey, and contribute to customer satisfaction and loyalty.

The role emphasizes effective communication, problem solving, and teamwork within a dynamic environment. Training is provided, with opportunities for growth and competitive compensation.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsabilités

• Deliver personalized technology and service solutions to meet individual customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training to learn retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.

Connaissances

Customer service

Sales

Communication

Problem solving

Engaging people

Multitasking

Teamwork

Formation

High School Diploma/GED

Experience in retail or sales (6 months preferred)

Description du poste

T-Mobile is seeking a Mobile Associate to engage customers in a fast-paced retail setting, build product knowledge, and recommend service plans and devices. You will use digital tools to explain features, assist throughout the shopping journey, and contribute to customer satisfaction and loyalty.

The role emphasizes effective communication, problem solving, and teamwork within a dynamic environment. Training is provided, with opportunities for growth and competitive compensation.