Mobile Tech Sales Pro

T-Mobile US Inc.; Lone Tree (CO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Childcare subsidy

Transit discounts

Mobile/service discounts

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers, demonstrate technology and services, and guide shoppers through their journey. You will build product knowledge, use digital tools, and participate in training to master retail processes and wireless innovations.

The role focuses on delivering a smooth customer experience, meeting individual needs, and contributing to team goals in a fast-paced environment. Training and growth opportunities are provided.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers, demonstrate technology and services, and guide shoppers through their journey. You will build product knowledge, use digital tools, and participate in training to master retail processes and wireless innovations.

The role focuses on delivering a smooth customer experience, meeting individual needs, and contributing to team goals in a fast-paced environment. Training and growth opportunities are provided.