Mobile Tech & Retail Sales Pro — Growth & Stock Benefits

T-MOBILE USA, Inc.; Marietta (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate products, and guide shoppers through their technology and service choices. The role emphasizes customer interaction, digital-tool usage, and knowledge of wireless offerings.

Responsibilities include building product knowledge, training on retail processes, and collaborating across teams to deliver an exceptional shopping experience. Experience in retail or customer service is preferred.

Qualifications

• Proven ability to adapt to changing customer needs.
• Strong communication and problem-solving skills.
• Experience in customer service or sales environments preferred.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Demonstrate network coverage, plans, and features using digital tools.
• Complete required training on processes, systems, and products.
• Collaborate with colleagues to ensure a seamless customer experience.
• Support additional duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate products, and guide shoppers through their technology and service choices. The role emphasizes customer interaction, digital-tool usage, and knowledge of wireless offerings.

Responsibilities include building product knowledge, training on retail processes, and collaborating across teams to deliver an exceptional shopping experience. Experience in retail or customer service is preferred.