Mobile Tech Sales Associate — Training Pay + Stock Grants

T-Mobile; Clinton (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Parental Leave

Tuition Assistance

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to engage customers and assist with their technology and service needs in a fast-paced retail environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while developing skills in customer interactions and digital tool usage. On-the-job training is provided, with potential for incentives and advancement.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in retail.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Teamwork

Adaptability

Education

High School Diploma / GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to engage customers and assist with their technology and service needs in a fast-paced retail environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while developing skills in customer interactions and digital tool usage. On-the-job training is provided, with potential for incentives and advancement.