Mobile Tech Sales Associate | Stock Grant Eligible

T-MOBILE USA, Inc.; Fenton (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Money coaching access

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options in a fast-paced store setting. You will learn product knowledge, demonstrate features, and help customers across their shopping journey.

The role emphasizes customer service, teamwork, and using digital tools. Training is provided; you can participate in stock grants and a strong rewards program.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management.

Skills

Customer service

Sales

Team collaboration

Adaptability

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options in a fast-paced store setting. You will learn product knowledge, demonstrate features, and help customers across their shopping journey.

The role emphasizes customer service, teamwork, and using digital tools. Training is provided; you can participate in stock grants and a strong rewards program.