Mobile Tech Sales Associate - Training Pay & Stock Grant

T-Mobile; Creve Coeur (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off

Paid holidays

Stock grants

Job summary

T-Mobile USA, Inc. is an Equal Opportunity Employer. This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey.

The position emphasizes customer interaction, digital tool usage, and service plan recommendations, with success measured by customer satisfaction and product knowledge delivery.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in retail.
• Ability to work in a fast-paced retail environment.
• Proficient in using digital tools and demonstrating products.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Communication

Customer Service

Sales

Multitasking

Teamwork

Engaging People

Change Agility

Customer Problem Solving

Age requirement 18+

Work authorization in US

Education

High School Diploma or GED

Job description

T-Mobile USA, Inc. is an Equal Opportunity Employer. This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey.

The position emphasizes customer interaction, digital tool usage, and service plan recommendations, with success measured by customer satisfaction and product knowledge delivery.