Mobile Solutions Associate — Training Pay & Stock Grants

T-MOBILE USA, Inc.; McKinney (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Stock grant

Stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Parental leave

Tuition assistance

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers in a National Retail partner setting, showcasing T-Mobile products and services. You’ll educate customers, drive sales, and navigate digital tools to deepen understanding and self-service adoption.

The role emphasizes friendly, proactive service, relationship building, and meeting performance metrics in a fast-paced environment. Training and benefits are provided to eligible team members.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Proactively engage with customers in a high-traffic retail setting and educate them on T-Mobile solutions.
• Use digital tools to demonstrate value and guide customers to self-serve options and the T-Mobile app.
• Build relationships with customers and on-board them with store processes, ensuring a positive experience.

Skills

Customer service

Sales

Communication

Relationship building

Product knowledge

Leadership

Sales techniques

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers in a National Retail partner setting, showcasing T-Mobile products and services. You’ll educate customers, drive sales, and navigate digital tools to deepen understanding and self-service adoption.

The role emphasizes friendly, proactive service, relationship building, and meeting performance metrics in a fast-paced environment. Training and benefits are provided to eligible team members.