Mobile Tech Sales Associate — Growth & Stock Rewards

T-Mobile USA; Paramount (CA); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Annual stock grants

Employee stock purchase plan

Paid time off

Job summary

T-Mobile USA is seeking a Mobile Associate to assist customers with technology and service options in a fast-paced retail setting. You will learn and apply product knowledge while guiding customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations to build loyalty. Training is provided, and opportunities for growth and incentive programs are highlighted.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a Mobile Associate to assist customers with technology and service options in a fast-paced retail setting. You will learn and apply product knowledge while guiding customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations to build loyalty. Training is provided, and opportunities for growth and incentive programs are highlighted.