Mobile Retail Sales Associate — Tech Solutions & Growth

T-Mobile; Yucca Valley (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to engage customers, demonstrate technology, and guide service plan choices in a fast-paced retail setting.

The role emphasizes customer interactions, product knowledge, and effective use of digital resources to enhance the shopping journey. Benefits include stock grants, employee stock purchase plans, and a comprehensive total rewards package, with pay starting at an hourly base and opportunities for incentive-based earnings.

Qualifications

• High School Diploma or GED is required.
• At least 6 months of customer service or retail experience preferred.
• Must be legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to engage customers, demonstrate technology, and guide service plan choices in a fast-paced retail setting.

The role emphasizes customer interactions, product knowledge, and effective use of digital resources to enhance the shopping journey. Benefits include stock grants, employee stock purchase plans, and a comprehensive total rewards package, with pay starting at an hourly base and opportunities for incentive-based earnings.