Mobile Tech Sales Associate — Growth, Stock, Training

T-Mobile; New York (NY); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

401(k) & stock grants

Paid time off & holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service plans in a fast-paced environment. You will build product knowledge, demonstrate features, and guide customers throughout their shopping journey.

This role emphasizes customer interaction, digital tool usage, and teamwork. Onboarding includes training, with performance-based incentives and opportunities for growth within the company.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)
• Must be legally authorized to work in the United States

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18+ years

Legal work in US

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service plans in a fast-paced environment. You will build product knowledge, demonstrate features, and guide customers throughout their shopping journey.

This role emphasizes customer interaction, digital tool usage, and teamwork. Onboarding includes training, with performance-based incentives and opportunities for growth within the company.