Mobile Retail Sales Associate — Growth & Stock Grants

T-Mobile; North Attleborough (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Medical insurance

Dental and vision insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, build product knowledge, demonstrate technology and service options, and guide shoppers through their journey.

The role emphasizes customer interaction, proficiency with digital tools, and thoughtful service-plan recommendations, with on-the-job training and a broad Total Rewards package including stock grants, 401(k), and paid time off.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Eligible to work in US

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, build product knowledge, demonstrate technology and service options, and guide shoppers through their journey.

The role emphasizes customer interaction, proficiency with digital tools, and thoughtful service-plan recommendations, with on-the-job training and a broad Total Rewards package including stock grants, 401(k), and paid time off.