Mobile Tech Sales Associate — Growth & Stock Benefits

T-Mobile USA; Mesquite (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Annual stock grant

Job summary

T-Mobile USA is seeking a Mobile Associate to support retail operations and assist customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and aid customers throughout their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service-plan recommendations in a busy setting. Training is provided, with potential incentives and stock grants available.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Ability to learn quickly and adapt to a fast-paced environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Problem Solving

Multitasking

Engaging People

Teamwork

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a Mobile Associate to support retail operations and assist customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and aid customers throughout their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service-plan recommendations in a busy setting. Training is provided, with potential incentives and stock grants available.